We encourage personal responsibility and creativity in our entire team. We live an open culture of discussion and clear communication. We support our employees in their daily work.
The work of our team and organization is independent and transparent. We only work with business partners who fully respect the independence of our fact checking. The artificial intelligence we use to support our fact check is trained in a way that it is non-biased, fully transparent, and follows the ethics guidelines for trustworthy AI by the European Union.
Please have a look at our imprint for more information on our organisational structure and team members.
Factinsect has been founded by Romana Dorfer and Silja Kempinger. They are supported by a group of highly specialised mentors, advisors, and partners. The company is based at Science Park Graz.
False news have the potential to cause serious unrest in our society. We want to help regain common factual basis for a constructive and peaceful coexistence. This idea lead to the technology for comparing text content. Comparing content can be used for fact checking, information comparison or for classifying information.
We live "news democracy" and treat information the same way.
We do not censor, we show differences.
We help readers to better classify information.
We follow the EU ethical guidelines for artificial intelligence.
We respect privacy and ensure transparency.
Be a better place. Make the world a better place.
At Factinsect, we have high standards to ensure that you can trust the results of the fact check. We give you full transparency on how we do a fact check, we do not take any sides, we do not support any political agenda, we do not focus on any specific topic, we work independently, and every fact check is conducted the same way.
This is how we make sure that each fact check is unbiased, fair, and transparent to our users:
You have different ways to send in claims for checking and initiating a fact check.
Factinsect’s fact check is not limited to any specific topic, the tool can be used for any field of interest. Please note that the English version is still a prototype. Currently, fact checks work best for articles in German language that deal with topics relevant to people living in Austria. To get in contact with Factinsect, send us an e-mail to office @ factinsect.com or get in touch with us on Facebook or LinkedIn!
We do fact checks on different topics that are relevant in the Austrian media. You can initiate a fact check using the Factinsect browser plug-in or the input field on the Factinsect website. From these user inputs, we choose topics for a detailed fact check. In this case, the automated fact check is complemented by editorial fact checking, using highest journalistic standards, regardless of who made the claim. The topics we decide to do a detailed fact check meet the following criteria: relevance for the local reader’s market, diversity and variety concerning political parties and backgrounds, topics, genders, professional background, and other aspects.
The Factinsect AI fact checking software, specially developed and trained by our experts, gives us a good basic overview of available information on the topic, as well as different viewpoints and opinions. We then refine the automated fact checking result by adding further research, from primary sources if available, and other reliable sources. If applicable, we contact the person who made the claim, and include the reply into the fact check, if the person decides to reply within reasonable time.
The fact checking result is highly transparent - the automated fact checking software even tells you which parts of the text have been confirmed or refuted by which other sources.
There are four categories of results that give you a clear indication on the credibility of the news you are fact checking:
When you notice a mistake or feel like we have missed important information in a fact check, please let us know! The Factinsect software and website (https://factinsect.com/de/factchecks) include the “Report Error” button that allows you to send in your request by filling out the form. Please provide us with verifiable clues so that we can follow them up and check whether our fact checks contain an error, or are correct. We receive all reported errors and take your concern seriously!
If a fact check contains a mistake, we publish a revised version at https://factinsect.com/de/factchecks. All of our manually reviewed fact checks have a version history to show our changes as transparently as possible.
Our software resolves some errors automatically if more sources are indexed over time. In this case, no manual correction is necessary from our side. However, we cannot manually verify claims and articles that are ambiguous, subjective, insulting, satirical, predictions about the future, or no sources are available on the topic.
We receive all reports sent in via the "Report Error"-button and review them if the complaint is justified and comprehensible. If a report meets these criteria, we do a manual re-check and publish the updated result on our website including the change history. If the user decides to provide us with their email address, they receive an updated version of the fact check.
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