Frequently asked questions

Here you will find frequently asked questions and answers on various topics relating to Factinsect.

What is Factinsect?

Factinsect is an integrated software solution for automated fact checking. It compares information from the internet with selected trustworthy sources and thus gives an indication of the credibility of the information.

What are the technical requirements for using Factinsect?

Factinsect is a browser plug-in. It is currently available for Firefox, Chrome and Edge desktop browsers.

How can I take part in the Factinsect beta test?

Enter your name and your email address here. You will receive an email with the download link.

How do you determine if a source is trustworthy?

The minimum requirement is that the medium adheres to the journalistic code of honor. This means, among other things, that journalists do their research precisely and thoroughly, there is a clear distinction between opinion and report, journalists work without external influence, there is no discrimination or general denigration in media articles.

How does Factinsect determine whether information is true or false?

Factinsect compares information from the Internet with carefully selected, high-quality sources. If the content matches, the information is considered confirmed. If Factinsect cannot confirm the information, that does not necessarily mean that it is fake news. It could be that the information is new, that it is controversial or, for example, satirical. In the case of "not confirmed", the reader is asked to do further research on the topic.

How accurate is Factinsect?

The accuracy of our overall system cannot yet be precisely determined. If Factinsect cannot confirm information, the user is asked to do further research.

Does Factinsect censor information or media?

No. Factinsect gives an indication of the credibility of information.

Is Factinsect also available for companies and schools?

Yes, if you are interested, please contact office@factinsect.com.

How much does it cost to use Factinsect?

It is free to use during the beta test phase.

How does Factinsect tell me whether information is confirmed or not?

After the installation, a small Factinsect icon appears at the top next to the address line in your browser. If you want an article (e.g. newspaper article, blog post, etc.) to be checked, click the Factinsect symbol. The result appears after a few seconds. Green means: Confirmed. Orange means: Not confirmed.

How can I report errors in the fact check with Factinsect?

You can report errors directly in the plugin. We appreciate your feedback, it helps us make the app even better.

What happens when I click "Compare Articles"?

If you are interested, the fact check plugin tells you exactly which parts of the text are confirmed by our trustworthy reference media. To do this, simply click on "Compare Articles".

In which languages is Factinsect available?

Factinsect is currently only available in German for Austrian media. We are currently developing a version for the USA.

What about data protection?

Factinsect adheres to the General Data Protection Regulation. No personal data is stored while using Factinsect. Personal data is only collected for registering as a beta tester and when taking part in surveys.

Does artificial intelligence do the thinking for people?

No. Artificial intelligence has a huge potential to influence people's lives. This is why Factinsect adheres to the EU's ethical guidelines for artificial intelligence. Among other things, this means that artificial intelligence must be human-oriented, it must take into account consequences for people and a greater good, it must particularly take into account the needs of vulnerable people (children, the elderly, minorities, people with disabilities), it takes into account unequal distribution of power and information, it is non-discriminatory, respects privacy and is technically robust.

How does Factisect try tto make the world a better place?

Factinsect helps to find a common fact base. This can make a decisive contribution to peaceful coexistence.